Most office managers buy janitorial services the way they buy printer toner: pick the lowest quote, sign, forget. Then the complaints start. The restroom dispenser is empty by noon, the break room smells by Thursday, and nobody knows whether the carpet has been vacuumed this week. The mistake is treating cleaning as a single nightly event instead of a cycle that runs all day. Skipped paper product restocking at 9 a.m. matters as much as a mop at midnight. Here is what that c